Dynamics 365 for Retail
Engage every shopper, everywhere. Unify digital, in-store, and back office operations to personalise customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.
Deliver exceptional retail experiences And drive unified commerce
Create seamless shopping experiences
Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across stores, web, mobile, and call centres.
Enable omni-channel buying
Give customers the convenience and flexibility to buy in-store, pick up in other locations, or get home delivery through optimised ordering and fulfilment tools.
Increase brand loyalty
Enable customers to earn and redeem points, and use gift cards and promotional coupons across channels.